Business Services
We Know Insurance Claims Can Be Costly
With over 60 years of combined insurance experience, our dedicated Claims Department takes a proactive role in the claims process, negotiating your interest for the best outcome.
Starting with loss preparedness, we will work with you throughout the entire life cycle of your claim. We begin by assisting you with identifying and tailoring investigation and reporting processes. We will analyze claim trends and then help establish strategic service resources.
During the duration of the loss, we will navigate communication with involved parties, assist in mitigating claims cost, and aid with coverage questions. After the loss, we monitor claims to ensure resolution. We also assist with open claim file reviews, reserve analysis, and provide you with a claim process review.
What is claims management?
Claims management refers to the process of handling and overseeing insurance claims made by individuals or organizations. It involves managing and coordinating the entire claims process, from the initial report of the claim to the resolution and settlement. Claims management aims to ensure that claims are processed efficiently, accurately, and in compliance with insurance policies and regulations. It may involve tasks such as documentation, investigation, evaluation, communication with claimants, negotiation, and payment processing.
What is the process of claims management?
The process of claims management typically starts with the reporting of a claim by the policyholder or the affected party. The claims manager or team receives the claim and begins the documentation process, collecting all necessary information and supporting documents related to the incident or loss. They then assess the claim's validity, conducting investigations if needed, and evaluating the coverage and potential liability. Communication with the claimant or their representatives takes place to gather additional information or clarify details. Finally, the claims manager or team determines the appropriate settlement or resolution, negotiates with the involved parties if necessary, and processes the payment or compensation.
What is the claims management process?
The claims management process involves several stages. First, the claim is reported, and relevant information and documentation are collected. The claims team evaluates the claim's validity, investigates the circumstances, and assesses the coverage and liability. Communication with the claimant occurs to gather additional details or clarify information. The claims team then determines the appropriate resolution, whether it is settlement, payment, or other forms of compensation. Finally, the team closes the claim file and ensures all necessary documentation and records are properly maintained.